Customer Success Manager

What You Need to Know Summary of the company and what we do Summary and details of the role we're looking to fill List of.

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Beneficios

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company values and transparency in the hiring process About Us Screenverse stands as the world's largest and most diverse digital screen network

Our approach blends top-tier technology with exceptional talent to optimize the monetization of digital screens in the physical world for our networks.

As programmatic experts, we provide a streamlined experience through a single access point, offering expansive reach through our extensive coverage and delivering comprehensive support alongside strategic collaboration.

We are seeking a seasoned and motivated product manager with an understanding of the programmatic adtech ecosystem and a collaborative approach to product development.

The candidate must be able to translate complex technical concepts into user-friendly solutions and produce compelling prototypes for those same solutions.

This role is critical to driving Screenverse's evolution into a technology-driven company while delivering value to our media owner and buyer partners.

Responsabilidades

Own day-to-day management of agency/client relationships, including communication and partner enablement Oversee campaign execution and deal and campaign setup across platforms, ensuring accuracy and timely delivery Monitor performance and provide clear, actionable reporting insights Troubleshoot and resolve technical and operational issues efficiently Proactively identify and escalate risks, blockers, or discrepancies Identify and execute upsell opportunities while delivering strategic recommendations that drive client value What does Success Look Like? Strong, trusted relationships with agency and client partners, reflected in high satisfaction and ongoing engagement Campaigns and deals are executed accurately, on time, and with minimal errors Performance is consistently m...