Account Managers will focus their call activities on multi-specialty ambulatory surgery centers (ASCs) and hospitals within their assigned accounts.
They serve as a true clinical partners and trusted advisors to customers, partnering with Sterile Processing Departments staff to determine solutions to their challenges.
Drive market share through existing customer utilization assessments and contending for new footprint expansion while developing customer champions for ASP technologies.
Establish relationships with hospital customers where surgical procedures are performed or influenced.
Anticipate customer needs, develop innovative solutions to streamline customer workflows and think creatively to identify new revenue streams.
Leverage business sense to identify key business levers, build value propositions, identify accurate decision makers and appropriately position solution to various customer types and call points within hospitals and local Integrated Delivery Networks (IDN), including the following: Supply Chain, Nurse Managers, Risk Management, and Sterile Processing, Materials Management, Bio-Medical/Clinical Engineering, and Infection Prevention Provide product demonstration, training presentations and in-servicing based upon Customer’s needs.
Establish and maintain optimum account call frequencies which lead to better relationships with the customer, better understanding of the customer’s business and needs, and the accomplishment of the sales quota.