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Customer Solutions Manager, EDU & SLG Western Region – CSM

CompraTica Empleos

EMP:Management
USA
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Descripción

Are you passionate.

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helping mission-driven organizations harness the power of cloud technology and AI to amplify their impact? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our EDU & SLG Western Region team

In this role, you will serve as a trusted advisor to government and higher education organizations navigating their cloud adoption and AI transformation journey — helping them translate their missions into measurable outcomes through modern cloud solutions.

This position requires that the candidate selected be a US Citizen.

As a CSM in the AWS Worldwide Public Sector (WWPS) EDU & SLG Western Region/division, you will guide government and higher educations customers through multi-year cloud adoption, migration, modernization, and AI transformation initiatives.

You will work backwards from customer goals — whether that's deploying agentic AI workflows, modernizing data platforms to fuel AI/ML insights, or accelerating research with intelligent automation — and drive execution across AWS teams to deliver results.

We help government and higher educations organizations understand best practices around adopting cloud-based solutions, migrating existing workloads, implementing AI/ML capabilities, and building organizational cloud and AI fluency.

The opportunity to guide these customers through the AI revolution — from foundational data readiness to deploying agentic systems that autonomously execute complex workflows — is unprecedented.

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity.

We love people who innovate, use data to make decisions, and can express themselves thoughtfully.

Responsabilidades

• Own & Influence: Lead customer engagements end-to-end across Sales, Support, Solutions Architecture, Professional Services, and customer teams to deliver measurable business outcomes for our customers• Drive Adoption: Develop and execute cloud adoption roadmaps aligned with customer busi...

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