Customer Contract Manager – Offshore Wind

Resumen

The Customer Contract Manager – Offshore wind will have a focus on Warranty and Commercial topics and is responsible for the commercial and contractual management of warranty, claims, and related matters across GE Vernova’s Offshore Wind supply and operations projects

This role protects GE Vernova’s contractual entitlements, reduces commercial exposure across Service Warranty Agreements (SWAs) and Turbine Supply Agreements (TSAs), and supports Long-Term Service Agreements (LTSAs) development.

• Acting as a trusted advisor, the role partners closely with Sales, Engineering, Supply Chain, and Operations teams to strengthen GE Vernova’s risk position, preserve margin, and support long-term customer relationships.

Descripción del Puesto

Key

Responsabilidades

: Lead the commercial management of warranty and claims activities across Offshore Wind supply and operations contracts

• Manage customer expectations related to warranty scope, entitlement, exclusions, remedies, and settlement outcomes.

• Develop and execute commercial strategies for claims mitigation, refutation, negotiation, and resolution.

Partner with Engineering and Operations teams to support root cause analysis, liability assessment, and commercial positioning.

• Ensure PBA impacts are reduced, aligning with customers and contractual commitments and operational delivery expectations, while managing discrepancies, clarifications, and resolution pathways in collaboration with Operations, and Engineering teams.

Escalate and resolve complex warranty issues with customers, insurers, and suppliers.

Review active SWA and TSA contracts to identify warranty-related risks, liabilities, and commercial exposure.

• Support contract renegotiation and transition activities that improve risk allocation and margin predictability.

Provide Leadership across contract management teams as developed and take on team or leadership responsibilities as demand arises.

Contribute to the development and standardization of warr.