Company Description Wise is a global technology company, building the best way to move and manage the world’s money.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
Our technology powers partners globally — including some of the largest banks and fintechs in Brazil — enabling them to offer fast, transparent, and low-cost cross-border payments and global accounts to their customers.
About the role: Brazil is one of the most exciting markets in Wise Platform's global portfolio.
We've built partnerships with leading Brazilian financial institutions — including one of the world's largest neobanks — and we're just getting started.
As a Customer Success Manager, you will own the operational success of a portfolio of Brazilian banking and fintech partners — ensuring they get maximum value from Wise's payment infrastructure, stay operationally healthy, and are set up to grow.
You'll work hand-in-hand with the Account Management team and Wise's internal teams — Product, Cards API, Compliance, Engineering, Legal, and Servicing — to drive performance, unblock growth, and deliver meaningful improvements to the metrics that matter most.
This is a mid-level, partner-facing, operational role.
You'll need to be curious, structured, data-driven, and genuinely energized by working in one of the most complex and fast-moving payment markets in the world.
This role will give you the opportunity to: Own operational relationships with a portfolio of Brazil-based ba.