io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises.
Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.
io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform.
By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.
io turns prospects into customers.
 Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
As a GTM Customer Intelligence Analyst, you will be an embedded analytics partner to Apollo's Customer Success organization and CS Operations team.
You will build the post-sales intelligence layer that powers retention, expansion, and customer health decision-making—from health scoring and renewal analytics to billing insights, support analytics, and the dashboards that CS leadership depends on to manage the business.
This is a high-impact role for an analyst or technical ops professional who wants to go deep on post-sales analytics and intelligence.
You will report directly to the GTM Analytics Manager and work closely with CS leadership, CS Operations, Finance, and data engineering teams to translate complex customer lifecycle questions into reliable, scalable reporting.
What You'll Do Key Outcomes: Success in this role will be measured by your ability to: Build and maintain the analytics infrastructure behind Apollo's customer health scoring model.
Partner with CS leadership to validate scoring logic, surface at-r.