Director, Customer Success EMEA

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale.

As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running.

Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

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the Role Are you energized by the opportunity to help customers realize meaningful value through the power of technology, people, and process? Do you thrive on building businesses, inspiring teams, and transforming the customer journey into a predictable, value-driven experience? Are you a learner, teacher, and leader who brings vision, purpose, and passion to developing people and delivering outcomes? If so, we should talk

At Veeam, we empower organizations around the world to achieve data resilience — protecting and securing critical workloads across cloud, virtual, physical, SaaS, and Kubernetes environments.

As we continue to scale globally, we are looking for a passionate Director of Customer Success, EMEA, reporting to the Vice President of Customer Success, Global.

 This leader will champion customer value, build trusted long-term relationships, and drive strategies that help customers succeed while accelerating Veeam’s growth as a market leader.

  What You’ll Do For the EMEA region, you will own and deliver the following outcomes:  Build, lead, and scale a high-performing EMEA Customer Success team of Customer Success Engineers and Specialists to improve customer coverage, execution quality, and regional impact.

  Design and execute customer journey strategies that increase adoption, accelerate time-to-value, impr.