We’re Heidi We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner.
In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits.
Today, we support over 2.
5 million patient sessions a week across 190+ countries.
Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding.
Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart.
We found product-market fit with a freemium medical scribe that clinicians love.
Now, we're expanding.
Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.
If you don’t choose easy and you want to build something way bigger than yourself then choose the challenge, choose Heidi.
The role We're scaling across the US, Canada, UK, Australia, and into Europe and Asia.
The GTM engine has outgrown the operational backbone underneath it.
We've decided to invest in a senior leader who can build the function from the ground up rather than scaling further on duct tape.
You’ll own the GTM platform, commercial ontology, and operational metrics.
Decide what's globally locked so that the regions can configure agents locally.
You are accountable for the ontology, integrity, performance, and AI-readiness of the GTM platform, as well as maintaining clear definitions for our operational metrics across GTM.
What you’ll do Data ontology and integrity Define and own the global customer data model so every customer is represented in the same shape — product events, contract, billing amount, tier (custom or standard), region, and ICP segment — regardless of region or how they were sold, making segmentation, attribution, and lifecycle work reliable.
Lock down the core, globally consistent fields and ex.