Director of Sales EngineeringLocation: Remote / Hybrid, U.
Department: Sales / RevenueReports to: VP of SalesTravel: Approximately 25–35% for customer meetings, executive briefings, field enablement, and industry events .
Our platform gives facilities, operations, procurement, finance, and service-provider teams the visibility and workflows they need to improve uptime, control spend, reduce manual work, and deliver better guest and employee experiences across every location.
About the RoleServiceChannel is hiring a Director of Sales Engineering to lead and scale a high-performing pre-sales organization supporting our enterprise growth strategy.
This leader will own the technical and value-selling motion across discovery, solution design, product demonstrations, executive presentations, RFPs, proof-of-concept strategy, and cross-functional deal support.
The ideal candidate is a strong people leader and operator who can coach Sales Engineers, partner tightly with Sales leadership, and translate complex facilities, data, marketplace, integration, and AI-enabled workflow capabilities into clear business value for enterprise buyers.
This role is critical to improving win rates, accelerating sales cycles, increasing deal quality, and ensuring prospects understand how ServiceChannel can transform facilities performance at scale.
What You’ll DoLead, coach, and develop a team of Sales Engineers / Solution Consultants supporting enterprise and commercial opportunities.
Partner with Sales leadership to improve technical sales strategy, account planning, discovery quality, demo execution, mutual action plans, and late-stage deal conversion.
Build scalable pre-sales processes, playbooks, demo standards, qualification frameworks, and enablement programs.