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Strategic Customer Success Manager

CompraTica Empleos

EMP:Customer Service
Mexico
Tiempo Completo
Remoto
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DescripciĂłn

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.

At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.

Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

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the role:Samsara’s Enterprise Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products

We are the trusted point of contact for Samsara’s strategic customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal.

 In this role, you will be part of our Customer Success team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets.

Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution.

Your customers span the entire range of businesses that power our economy, including trucking and transportation, food and beverage, passenger transit, utilities, school buses, and many others.

All the while building relationships with the customer, helping them learn our system, and overall ensuring a successf.

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