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Customer Service Representative, Wholesale, UK

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EMP:Customer Service
UK
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Descripción

Not all heroes wear capes — but plenty of them use toilet paper Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion! Funny name, serious business We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access.

So far, we’ve contributed over $18 million AUD (roughly $12.

5 million USD) to fund sanitation projects around the globe.

Basically, we’re really good at doing good.

  With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet.

Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

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the role Most people know Who Gives A Crap as an e-commerce business (also known as direct to consumer, or D2C for short), sending toilet rolls from our own website to people’s homes

We also sell toilet rolls “Business to Business” (or, B2B for short), delivering rolls to cafes, hotels, offices, yoga studios, schools and more.

We sell to retailers too - independent shops as well as big ones like Waitrose.

Together this makes up our “wholesale” sales channel.

It’s a really exciting new channel for the business because the more we sell, the more we can grow our annual donations and build even more toilets than ever before! To support our commercial sales team, we are looking for a dedicated Customer Support Representative (Contract) who will interact closely with our UK business customers to ensure they receive top-notch customer experience.

  If you worked here this past month here are some things you might have been involved in: Processing manual orders and managing new order systems Responding to inbound enquiries, directing our big sales leads to the sales team and working with.

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