Join a growing organisation where you'll play a key role in supporting the Marketing and Sales teams through administration, CRM management, customer enquiries, bookings, and digital marketing activities.
This is an excellent opportunity for a highly organised professional who enjoys working in a collaborative environment, delivering exceptional customer service, and contributing to business growth.
Provide general administrative support to the Marketing and Sales teams.
Track leads and enquiries generated from various channels, including email, YouTube, Facebook, and Instagram, and assign them to the appropriate Sales team members.
Enter, maintain, and update accurate customer and sales data within the company CRM (Salesforce).
Monitor shared email inboxes daily, responding to or escalating enquiries as required.
Upload photos, videos, and other marketing content across social media platforms to support marketing initiatives.
RequirementsBachelor's degree in Business Administration, Communications, Marketing, Humanities, or a related field.
At least years of experience in office administration, sales support, social media marketing, or a similar role.
Proficiency in Microsoft 365 applications.
Experience using CRM systems, preferably Salesforce.
Familiarity with social media marketing is preferred.
Strong administrative, organisational, and analytical.
Excellent written and verbal English communication skills.
Strong problem-solving and critical thinking abilities.
High attention to detail with the ability to quickly learn new systems and processes.
Flexible and adaptable.