Description Summary: As the Wholesale Operations Leader, you will lead cross-functional work to deliver innovative solutions, streamline operational protocols, and drive consistency and process excellence across the GRS North America Wholesale segment.
This role partners closely with Wholesale business unit leaders, Office of Underwriting, Finance, Actuarial & Data Science, Legal, Claims, Field Operations, Technology, and other functional partners to support operational strategies that enable segment priorities.
 The Wholesale Operations Leader serves as the connective tissue between strategy and execution, helping shape Wholesale strategy and translate it into sequenced, resourced plans with clear owners, outcomes, and measurable business impact.
This role will engineer the submission-to-quote pipeline as a measurable operating system, improve broker connectivity, embed AI-enabled capabilities into the underwriting workflow, and build the data and P&L infrastructure needed to make Wholesale performance visible at the segment level.
The role will help free business leaders to focus on underwriting and market activity by reducing operational friction, improving reporting, and driving disciplined execution.