<gh-intro><text> We're looking for an analytical and solution-driven Operations Specialist to join our Micromobility team in Germany.
In this dynamic and hands-on role, you'll manage Bolt's e-scooter operations and drive business growth and profitability while ensuring our users have a great experience.
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And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.
Our ultimate goal is to make cities for people, not cars.
And we need your help on this mission! </text> </gh-about-us><gh-role-detail> <title>About the role</title> <text> As an Operations Specialist, you'll plan and manage all operations of one or more cities and be the first point of contact for any issues.
You'll closely monitor KPIs to meet our operating standards, optimise operational efficiency and costs, and ensure that e-scooters are deployed to high-demand areas.
You'll work closely with the local Maintenance team, Operations Manager, and HQ teams, including Customer Support, Central Operations, Legal and Marketing, to address any issues related to operations or products.
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