The Role We are seeking a talented, ambitious and commercially minded individual with account management and consultative sales experience to join the EU Art & Antiques marketplaces division.
Working closely with the Head of Art & Antiques, you will be responsible for managing and growing revenue across a portfolio of auctioneer clients.
This role will be based in our Berlin Offices and will primarily support clients using the Lot-Tissimo marketplace, part of ATG (Auction Technology Group).
As a Client Success Manager at ATG, you will play an important role in supporting client retention, revenue growth and platform adoption across your portfolio.
You will build strong relationships with clients and help them maximise the value of ATG’s marketplaces, software and marketing solutions.
The ideal candidate will be comfortable working with a range of stakeholders and building trusted client relationships within a fast-paced technology or marketplace environment.
Identify commercial opportunities including upsell, cross-sell and increased platform utilisation.
Drive revenue by selling ATG’s digital and print marketing products, supporting year-on-year growth.
Drive adoption and sales of ATG’s flagship White Label software.
Drive adoption of timed auctions Work with clients to develop strategies that support their business objectives.
Analyse client performance and adoption data to identify growth opportunities and potential churn risks.
Conduct Quarterly Business Reviews with key clients, ensuring ATG’s updates are relayed as well as insightful auctioneer data Collaborate with the.