<div class="content-intro"><p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage.
Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.
The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
 </p> <p>Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia.
Cresta’s leadership includes some of the leading minds in AI today.
Our CEO, <a href=" Wu</a>, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
</p> <p>Over the next few years, AI is going to redefine how people all over the world interact with businesses every day.
Come build that future at Cresta.
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The Senior Communications Manager is a critical individual contributor role reporting to the Head of Communications
Part relationship-builder, part storyteller, part PR tactician, your job is to tell our story, and make sure the world's top business and tech journalists, podcasters, and conference organizers think of Cresta first.
</p> <p>You'll drive earned media day to day: creating and nurturing reporter relationships, deepening our thought leadership profile, and turning Cresta's momentum into coverage that builds our brand and helps to grow the business.
</p> <p>Partnering closely with the Head of Communications, you’ll play a key role in PR strategy and execution.
You’ll spot stories and moments where Cresta's story deserves to be told and make sure that it is.
You’ll perform media outreach, draft press releases and other ma.