<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.
We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job.
If you’re a close but not exact match with the description, we hope you’ll still consider applying.
Want to learn more.
Professional Services team members are critical to our customers’ success
They combine <strong>enterprise-grade project ownership</strong>, <strong>deep Klaviyo and martech expertise</strong>, and <strong>consultative engagement.
They lead scoped, post-sales engagements, shaping how work is delivered and scaled.
</p> <p>Â </p> <p>In this role, you will:</p> <ul> <li>Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.
</li> <li>Operate as a <strong>senior individual contributor</strong> who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.
</li> <li>Combine strong <strong>delivery/project leade.