Senior Customer Relationship Manager (R-19677)

Shape the Future with Dun & BradstreetAt Dun & Bradstreet, we believe data has the power to create a better tomorrow.

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For over 180 years, businesses have trusted us to turn uncertainty into opportunity.

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The Customer Relationship team is accountable for retaining existing business and driving sales growth through client adoption of Company products and services.

 Clients include media agencies, platforms, direct brands, and other AdTech vendors.

  They specialize in using deep industry, business processes and product expertise to increase product adoption and utilization.

Post-sale client point of contact accountable for value driven engagements across the customer retention lifecycle resulting in client renewals.

May handle escalations and coordinate across other functional areas of the Company.

  Essential Key.

Responsabilidades

Serves as the primary post-sale point of contact to top‑tier or highly complex accounts, working with full autonomy, navigating multiple buying centers, senior client leadership, and cross‑market or cross-platform strategies

• Develop and execute long-range account strategies that align with client business goals and drive sustainable, multi-dimensional revenue growth.

• Lead high‑stakes, executive‑level conversations and negotiations, influencing senior client leadership to advance partnership priorities.

Identify non-obvious growth opportunities, including cross-solution expansion, new platform integrations, and strategic pilot initiatives.

• Delivers significant revenue expansion across strategic, high-value accounts.

Represent client perspectives to influence product positioning and roadmap adoption.

Mentors junior level team mem.