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Senior Product Manager

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EMP:Management
London
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UserlaneUserlane is a market-leading Digital Adoption Platform that empowers organisations to understand and improve the value of their technology investments

Working with some of the world's most recognisable enterprises, we identify and eliminate adoption barriers and produce a more engaging and productive software experience for employees.

Your missionOwn Application Intelligence at Userlane.

You'll shape what we build across App Discovery, HEART Analytics and Portfolio Overview to help enterprise CIOs and IT leaders see where software spending delivers value and where it creates waste.

You'll work on opportunities such as:Defining metrics that hold up: Own the methodology behind our HEART Analytics, deciding what each score measures, how it's calculated, and how it stays credible when data is incomplete.

  • Delivering outcome-linked metrics: Connect usage data to business outcomes like cost savings, efficiency and compliance risk that enterprise executives can take action onBuilding for time-poor executives: Design analytics that bring insights to leaders and answers "what should I do?" not just "what happened?"Connecting fragmented data sources: Define the integration strategy to combine Userlane behavioural data with cost data from SAM tools, license data from IT asset management and employee data from HR systems,Transforming insights into action: Define what turns raw usage data into insights that drive action, not just dashboards people look at onceAI adoption governance: Extend analytics to measure how AI assistants and agents affect productivity, cost and ROI.

Your profile5+ years of product management experience on data/analytics products within a modern product organisationYou've defined a metrics methodology, scoring system or measurement framework that others build on, and you can defend the trade-offs behind it.

You're comfortable reasoning about why one calculation approach produces misleading results in a specific scenario and another doesn't.

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