🎤 Why voize? Because we’re more than just a job!At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present.
Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.
Our vision is to change that by building AI companions that seamlessly take over digital workflows.
We don't replace humans with technology - we amplify their impact.
Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs.
Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.
As a dynamic team, we combine first-in-class technology with meaningful social impact.
And now, we’re looking for you to join us on this mission! 💡 Your Mission: Maximize adoption & drive success!We are seeking an Enterprise Customer Success Team Lead to own and grow our most strategic customer relationships — Germany's largest hospital groups, multi-site care networks, and top-tier healthcare operators.
These aren't just accounts; they're complex, high-value partnerships that shape how voize scales across the market.
You will lead a team of Enterprise CSMs, owning net revenue retention, expansion readiness, and deep value delivery across strategic accounts.
Beyond people leadership, you'll design the processes, playbooks, and operating rhythms that turn our biggest customers into long-term champions.
 🚀 Your Daily Business – No two days are alikeLead and develop the Enterprise CS team, aligned to strategic account clustersOwn NRR and gross retention for our largest, most complex accounts — hospital chains, care groups, and multi-facility operators across GermanyNavigate multi-stakeholder environments: from nursing directors and IT leads to C-suite and procurementBuild and iterate customer lifecycle processes tailored to enterprise healthcare cycles (renewals, executive QBRs, health review.