Strategic Customer Success Manager (all genders)

IntroAt Klim, we’re building the infrastructure to scale regenerative agriculture across global supply chains.

We work with leading food and agriculture companies to design and implement large-scale transition programs that create measurable impact for farmers, businesses, and the climate.

Backed by $22 million in Series A funding, we’re expanding globally, partnering with major food industry leaders like Nestlé and Kaufland to help them reduce emissions along their supply chains, while making them more resilient and profitable at the same time.

Since 2020, we’ve supported 3,500 farmers, covering 700,000 hectares (5% of Germany’s farmland!).

If you’re passionate.

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building an economically and ecologically sustainable food system and driving real impact, join us!Your mission:In this role, you will own and grow strategic customer relationships with leading food and agribusiness companies after contract signature.You will act as the central point of ownership for your accounts — ensuring successful project delivery, building trusted relationships with stakeholders, driving long-term customer value, and identifying opportunities to expand partnerships over time.This is not a traditional support or implementation role

You will combine strategic account management, customer success, commercial ownership, and cross-functional orchestration to help scale regenerative agriculture programs across global supply chains.

You’ll work closely with commercial, product, operations, climate, and farmer success teams to ensure customers achieve measurable outcomes while helping Klim grow through renewals, upsells, and long-term partnerships.

Responsabilidades

: Own strategic customer relationshipsServe as the primary point of contact and strategic partner for key enterprise customersBuild strong relationships with stakeholders across sustainability, procurement, sourcing, operations, and leadership teamsUnderstand customer goals, challenges, and organizational dynamics to proac...