We don't want someone who manages operations — we want someone who automates them away.
You'll report directly to a founder and own real parts of the business from day one: no slide decks, no shadow work, no coffee runs.
If something is broken, you fix it.
If something is manual, you kill it.
This is a 3–6 month paid internship with a clear path to convert into a full-time Operations role for the right person.
We're a pre-seed healthtech startup building a personalized preventive health platform — biomarker testing, clinician-reviewed insights, and concierge support for members across Europe.
What You'll DoOwn the customer experience end-to-end: onboarding, blood draw scheduling, results delivery, and retentionCoordinate multi-stakeholder partnerships across Europe — lab partners, phlebotomy clinics, and supplement manufacturersBuild and maintain internal ops tooling and automation workflows using n8n, Make, Zapier, Notion, Linear, and AirtableWrite Python scripts to eliminate repetitive manual workDesign and scale operational playbooks so we can grow to 10× the customers without 10× the headcountIdentify process gaps and drive fixes independently, with speed and low overheadWhat We're Looking ForHard.