We are transforming our business — building digital marketing capabilities, launching proprietary SaaS products, and growing recurring revenue across our target markets.
The Role: This is a player-manager role for someone who can lead a small commercial team while staying personally active in key deals and customer relationships.
You will own the full customer lifecycle, new acquisition, implementation, retention, and expansion; working alongside the Marketing Product Managers who define product strategy and positioning.
Where they set the product direction, you deliver the commercial results.
This is a hands-on role.
You will be coaching your team one day and closing a deal the next.
Your Team 1.
You will directly manage four commercial roles: 2.
Business Development Executive; new acquisitions and pipeline generation 3.
Technical Consultant; pre-sales support and customer implementation 4.
Customer Success Team; onboarding, retention, and account growth What You’ll Do: Commercial Ownership 1.
Define clear handoff processes between Business Development, Technical Consulting, and Customer Success 3.
Identify and pursue upsell and cross-sell opportunities within the existing customer base Team Leadership 1.
Set individual KPIs aligned to company targets and run regular performance reviews 3.
Build a culture of accountability, collaboration, and continuous improvement 4.
Coach the Business Development Executive on complex or high.