Transreport builds technology that makes travel more accessible.
Our flagship product, Passenger Assistance, lets disabled and older passengers request support for their rail journeys - through an app, online, or via chat — so they arrive at the station confident that help will be there.
On the other side, train operators and frontline staff use our platform to coordinate that support in real time.
It is used every day across the UK rail network, has facilitated over 10 million assistance requests, and serves more than 1 million users.
We are a Series A company, recognised with a King's Award for Innovation and backed by the Department for Transport.
The Opportunity Passenger Assistance is a mature, proven product with strong commercial momentum.
The opportunity now is to build the content and storytelling engine that helps our sales team scale — so the right people understand what the product does, why it matters, and how to champion it internally.
This role is for someone who wants to own that challenge.
You will get deep into the product, understand how it works from a user's perspective, and turn that understanding into content that moves sales conversations forward.
The content you create — explainer videos, product walkthroughs, leave-behind assets — will be used directly in live sales conversations with train operators and procurement leads.
When those clients return to their own organisations to make the case internally, your work is what travels with them.
We use AI tools to produce great content at pace.
No large creative budget.
An AI-first mindset and a high bar for output quality.
Tasks Get deep into Passenger Assistance — navigate it, use it, understand the journeys that real passengers and rail staff experience.
Produce explainer videos that communicate what the product does at a high level, clearly and without jargon.
Record product walkthroughs of the key flows — the passenger booking experience, the staff app, the daily jobs view — so.