the RoleWe're a fast-moving, seed-stage startup building AI-powered voice and text agents that automate customer service and operational workflows for businesses at scale
Our platform handles everything from inbound and outbound call campaigns to appointment scheduling, lead qualification, and CRM integration — all powered by human-like conversational AI.
We're looking for a Tech Lead to join our small but high-impact engineering team on-site in New York City.
You'll play a pivotal role in shaping our technical direction, leading engineers, and driving the architecture and delivery of our core AI/ML platform.
This is a hands-on leadership role — you'll be writing code and making architectural decisions while mentoring the team around you.
What You'll DoLead and mentor a team of engineers, fostering a culture of technical excellence and continuous improvement.
Own and evolve the architecture of our conversational AI and voice technology systems, ensuring they are reliable, scalable, and production-ready.
Drive hands-on development across AI/ML pipelines, NLP/LLM integrations, telephony infrastructure, and cloud deployments.
Collaborate cross-functionally with product, operations, and go-to-market teams to translate business.
Requisitos
into robust technical solutions.Advocate clearly for technical decisions to non-technical stakeholders, including founders and customers.Establish and improve engineering processes, standards, and best practices as the team scales.Evaluate and integrate third-party APIs, CRM connectors, and telephony systems into the core platform.What We're Looking ForRequiredProven experience leading engineering teams, including mentoring engineers and driving engineering strategy.Strong background designing and building AI/ML systems at scale, ideally in cloud-based SaaS or startup environments.Hands-on experience with conversational AI, voice technology, and NLP/LLM applications (e.g. speech-to-text, text-to-speech, dialogue management, LLM o...