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YepodaClean K-Beauty Innovation
No compromises.
Yepoda is a clean K-Beauty brand that actually proves it works.
We make Korean skincare without any of the compromises.
Everything is clinically tested, 100% vegan, and formulated above EU standards.
So you get the innovation and the results that K-Beauty is known for, plus a real commitment to sustainability.
And we make it genuinely fun and easy to use — skincare you actually look forward to.
Founded in 2020 by Sander Joonyoung van Bladel and Veronika Strotmann, Yepoda is a certified B Corpâ„¢ and 1% for the Planet member, based in the heart of Berlin.
Our products are available through our own online shop and, since March 2025, at Sephora Europe — online and in over 650 stores.
With a team of 140+ brilliant individuals from around the world, we are actively shaping Yepoda's story every day.
We are looking for a passionate Customer Care & Community Manager fluent in Italian and Spanish, with excellent English.
Habilidades
to support our amazing customers and community.Your TasksBe the first point of contact for our Italian and Spanish-speaking customers, answering inquiries via email, social media, and other platforms.Deliver exceptional customer service, ensuring our customers feel valued and supported.Engage with and nurture our community on social media, creating a positive and inclusive environment.Work collaboratively with internal teams (operations, product, brand) to collect and share customer feedback and elaborate useful insights.Your ProfileEducational background in Media Management, Marketing, Communication, or related studiesPrevious experience in customer service/customer facing roles.Fluency in Italian (C1/C2 level or equivalent), Spanish (B1/B2), and strong proficiency in English or vice versa.Outstanding written and verbal communication skills.Previous experience collaborating in international and multicultural settings is highly valued.Familiarity with tools like Google Workspace, Microsoft Office, an...