HR Partner (ER, Performance, Leadership)

What is the job?We’re scaling fast, doing things differently, and we’re looking for a HR Partner.

Someone that thrives using creativity and deep ER & people expertise to guide people managers in an environment that has variety and the occasional bit of chaos that comes with startup life.

This is a hands-on, people-first role where you’ll partner closely with our rapidly growing Patient Experience function, supporting managers and teams through a period of significant growth and transformation.

You’ll play a key role in shaping the employee experience, building management capability, and helping teams perform at their best in a fast-paced operational environment.

This role is not for a HR generalist.

It is for a true subject matter expert, that specialises in employee relations, performance, coaching managers through complex situations and driving people initiatives.

You’ll be right at the heart of the action and a trusted partner to the business, spending time at both our London (Kings Cross) and Winnersh (Reading) offices every week.

What will you be doing?Partner closely with Team Leads and Managers across the Patient Experience team to provide day-to-day HR support and guidance on all matters employee relations, performance management & development and people coaching.

• Act as a trusted advisor on people matters including performance management, wellbeing, absence, conduct and employee relationsSupport the full employee lifecycle from induction and probation through to progression and offboardingCoach and support managers to lead confidently, effectively and in line with company culture and valuesWork closely with recruitment and onboarding teams to ensure a smooth and positive experience for all new startersSupport and lead on employee relations matters including investigations, performance concerns, welfare discussions and probation reviewsCollaborate with the Head of People & Talent on key people initiatives, process improvements and wider People projectsHelp em.