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Working student - Customer Success DACH (m/f/d)

CompraTica Empleos

EMP:Customer Service
Munich
Tiempo Completo
Remoto
0 vistas

Descripción

Build with usSince 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.

Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.

With 950+ Mollies across 14+ locations, we care deeply.

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autonomy and craft

So we work in small teams, with real ownership, and we trust you to make the right decisions.

We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.

Sound like your kind of place? Let's build together.

Your impactMollie is looking for a Customer Success Work-Student (Werkstudent) in Munich who will help us become the most loved financial service provider in Germany and Europe.

Be part of an extraordinary growth story of a scale-up with outstanding products and company culture by winning the German e-commerce market.

Help online businesses to scale more efficiently with a solid and easy-to-use payment solution and great support.

Mollie currently has over 130.

000 customers in the Benelux market and we are on a mission to win the rest of Europe.

Winning Germany has been set as the number one priority for Mollie and we need your help to make us well-known.

What you'll shipImplement a Centralized Feedback Loop: Unify merchant input channels into a single management tool, establishing a standardized process for intake, categorization, and roadmap integration.

Drive Data-Driven Merchant Insights: Analyze merchant performance using available dashboards and funnel data to identify trends, report on key metrics, find upsell opportunities and communicate actionable insights to the team.

  • Support Strategic Decision-Making: Leverage deep market and customer knowledge to provide the German management team with strategic analysis and support for high-level business initiatives.

What you'll bringEnrolled in a Bachelor or Master Pro.

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