<p><em>This is a fixed term contract until 31st December 2026 initially, with likelihood of extension.
</em></p> <p>This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay.
</p> <p><strong>JOB PURPOSE</strong></p> <p>At eBay, what happens in culture is often reflected in what people are buying and selling.
As a cultural barometer, we have a unique opportunity to use social media to connect with communities in relevant, authentic and meaningful ways.
</p> <p>We're looking for a culture-obsessed Social Community Manager to help make eBay a brand people want to engage with, talk.
You'll combine best-in-class community management with proactive social storytelling, ensuring eBay has an active, engaging presence across our organic social channels.
</p> <p>You'll be responsible for managing day-to-day community engagement, publishing content, identifying reactive opportunities, monitoring social conversations and creating platform-native content that keeps eBay relevant within culture.
Working closely with Social, PR, Customer Service and agency partners, you'll turn social insights into meaningful engagement whilst protecting and evolving the eBay brand.
</p> <p>The ideal candidate is customer-obsessed, culturally curious, an exceptional copywriter and thrives in a fast-paced social environment where trends move quickly and opportunities appear every day.
</p> <p><strong>WHAT YOU’LL DO:</strong></p> <ul> <li>Be the voice of eBay across our organic social channels—present, authentic and human.
</li> <li>Monitor conversations, mentions and audience sentiment across social platforms.
</li> <li>Write timely, engaging responses that build relationships and foster community.
</li> <li>Proactively engage with creators, sellers, communities and relevant third parties.
</li> <li>Identify opportunities to spark conversation and increase community participation.
</li> <li>Schedule/Publish approved organic content across eB.