:Orchestrate complex Life Sciences workflows including translation, QA, DTP, multimedia, and linguistic sign-off for LILT’s largest enterprise customers.Engage directly with customers to clarify project
Requisitos
, ensure all assets are received, and provide accurate status updates and confirm delivery in line with pre-defined SLAsCoordinate seamlessly with internal engineering and linguistic teams to resolve bottlenecks fast.Own internal and external communication within pre-defined SLAsIdentify risks, potential issues, plan to and mitigate them, and escalate to the Program Leader as appropriateDefine and delegate admin work to PCsControl budgets effectivelyEffectively balance and manage priorities across a variety of task types and customersEstablishes deadlines /ensures deadlines are feasible and completes tasks by said deadlinesMitigates risk and escalates issues or problems in an effective manner, along with proposed solutionsAsks pertinent questions to ensure full comprehension of the task in handStrictly follows Production SOPs and best practices.Ensure projects are managed and delivered in line with Production KPIs (Margin, Quality, On Time Delivery)Meticulous attention to detail and the ability to juggle multiple high-priority deadlines.Implement new features, efficiencies and initiatives in line with Department and Company goals.Demonstrated experience working with AI agents, i.e. using agentic tools in daily workflows, prompting/configuring them for tasks, or having built simple agents/automations yourselfAble to quickly learn and adopt new AI-powered tools and workflows as part of day-to-day production workDUTIES:Manage the end to end project management workflow (including Translation, QA, DTP, Linguistic Sign Off, E-Learning, Multimedia)Ensure all projects are delivered on time as per customer SLAManage quality at the project level, ensuring linguists adhere to Customer linguistic assets and QA rulesResponds quickly and efficiently ...