Running a frontline business is an operational puzzle most software has never touched.
Shift-by-shift labour costs, compliance that changes by region and by role, and margins thin enough that a badly built rota can sink a quarter.
It's a harder problem than most white-collar SaaS, and yet frontline sectors employ 80% of the global workforce and have received.
We think that's because the problem needed AI, not just better software, before it was solvable.
Frontline organisations sit on enormous amounts of operational data.
Used properly, that data lets agents take on real parts of running the business rather than just reporting on it.
That's what we're building at Sona, and it's early enough that the systems you build now will still be foundational in three years.
We've raised over $100M from N47, Felicis, Gradient and Northzone, signed more than 100 enterprise customers across the UK and US, and opened offices in London, New York, Austin and Lisbon.
More on working at Sona here.
About the Role We're hiring Senior Software Engineers to join our product teams and help build the next generation of workforce management.
This isn't a traditional engineering role - at Sona, engineers are deeply embedded in the product development process, working directly with customers to understand their pain points and turning those insights into shipped solutions.
AI tooling is central to how we work.
Coding agents produce the majority of our code, and your job is to direct, correct, and architect - not type every line yourself.
You'll use tools like Claude Code, Cursor, or similar as a core part of your daily workflow, and we'll assess that proficiency as part of the interview process.
To do that well, you need strong Elixir expertise - enough to know when an agent's output is wrong and how to fix it.
Day to day, you'll work within a cross-functional product team with significant autonomy over how to reach outcomes.
You'll particip.