As a Solutions Engineer based in Munich or Berlin, you are the technical face of Luminovo at the two moments that decide whether a customer succeeds with us.
In pre-sales, you join Account Executive and Customer Success calls as the technical expert: tailored product demos, technical deep dives, and ROI cases that earn the trust of engineers and procurement leads at EMS providers and electronics OEMs across Germany, Austria, and Switzerland.
In onboarding, you own the customer's first weeks on the platform — tenant configuration, integrations, end-user training — and drive the account to first value.
The Solutions team is one global team across Europe and the US, deliberately not split by region so knowledge doesn't get siloed.
It's a unified team, which means real ownership: you won't inherit a finished playbook, you'll help write it.
What you'll doJoin AE- and CSM-led sales calls as the technical expert — run tailored demos, technical deep dives, and ROI cases for OEM and EMS prospects, then hand back for the commercial closeOwn customer onboarding end to end: tenant configuration, ERP and data integrations, end-user training, and driving each account to first valueBring structure into chaos.
When an implementation drifts or a customer gets lost, you're the person who rebuilds the plan and gets it back on trackBecome the go-to expert for at least one Luminovo module, define its onboarding blueprint, and teach the rest of the Solutions team how to run itBuild deep expertise in the Luminovo platform and the electronics manufacturing landscape — deep enough that industry experts trust you in the roomSpot implementation risk early, escalate to the right people at the right time, and keep projects on scheduleTurn what you learn in the field into prioritized, revenue-anchored input for our Product teamWho you areYou spe.