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Client Enablement & Coaching Lead (f/m/d)

CompraTica Empleos

EMP:Education
Berlin, Germany
Tiempo Completo
Remoto
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Descripción

Help us use technology to make a big green dent in the universe!Kraken powers some of the most innovative global developments in energy.

We create the technology that redefines utilities and unlocks a new energy system of the future.

By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.

It’s an incredibly exciting time to work in energy.

Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.

What we do: build the most AI-driven, innovative, forward-thinking platform for energy management.

From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

 Why we do it: future energy will not look like energy as we know it today.

We need to not just think.

Acerca de

our future, but build for it

 You will play a key role in delivering Kraken's Human Design principles and Operating Model to transform our clients Operations, leading implementation through a hands-on, consultative approach.

A strong understanding of Human Design principles and change management best practice is essential, as is the ability to influence leaders, navigate change with confidence and bring sharp project management and analytical.

Habilidades

. You are responsible for guiding clients through the Kraken migration framework (BOT method), mentoring internal and external stakeholders, and ensuring operational success and long-term sustainability of the target operating model.  While operations will be your core focus, you’ll also need a solid grasp of broader retail functions – how data, comms and marketing interact with operations to shape customer outcomes and influence ...

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