At Kpler, we are dedicated to helping our clients navigate complex markets with ease.
By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms.
Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape.
Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering.
Everyday is different for a Kplerian CSM! Key.
Develop and execute tailored engagement campaigns to drive adoption, improve user experience, and increase platform utilisation.
Provide expert support through email, calls, and in-person meetings—becoming the go-to resource for all client questions related to Kpler data and workflows.
Regularly surface insights and usage trends, identifying opportunities to better align Kpler’s solutions with client objectives (e.
, voyage planning, competitive analysis, risk mitigation).
Liaise with Product and Engineering teams to translate client feedback into actionable product enhancements.