Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences.
We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.
Overview As a Technical Writer, you are responsible for managing all aspects of the user's content development process, including information gathering, writing, and content reviews and approvals.
Responsabilidades
Acquiring in-depth knowledge of the Rithum network, its solutions, and user needs Maintaining and updating existing user-facing content, including user guides, test plans, and online help Utilizing existing templates and tool kits to develop high-quality user-facing communications for program adoption or operational reminders Adhering to existing processes and procedure to ensure proper source control and systematic reporting Developing high-quality user-facing content, including customized setup guides, online help, product update bulletins, and email communications Developing high-quality content, including business process documentation, templates, and forms Editing content developed by fellow technical writers and other Rithum teams, as needed Collaborating with technical teams and project leaders to identify content needs and move content through the review and approval process Maintaining and examining existing standards for client-facing and internal content Participating in the implementation of new technologies to improve content development, management, and delivery
Calificaciones
Minimum Qualifications 2+ years’ technical writing or ...