A caseload scattered across an entire geography.
Patients in high-rises, care homes, rural cottages, living rooms.
Nurses driving between them with a bag, a list that is sometimes still on paper, and no way to signal when the day has stopped being deliverable.
Above them, operational leaders trying to understand what is happening in the field from a spreadsheet that was out of date before it was opened.
That is what we are changing at Heim.
We believe care belongs in the home, and that the shift away from hospital-based care has already started.
Our mission is to expand access to in-person clinical care at home by giving the community workforce technology that makes their days simpler, more manageable and more rewarding.
We have built an AI-native ecosystem that handles the scheduling and logistics of community care, and we are working through every non-clinical touchpoint until the admin is gone.
To date, our technology has powered a network of 400+ practitioners to deliver around 40,000 appointments, and our algorithms have been shown to give back up to a third of the working day for clinical care.
We are growing fast across the NHS and social care, where services are being asked to hit productivity targets using the tools they already have.
We give community teams workforce intelligence through Heim Insights, alongside the most capable suite of AI-native productivity tools built specifically for care outside hospital.
The roleAs our founding Implementation Lead, you will build Heim's Delivery function while running the deployments that function exists to support.
You will own large-scale deployments of Heim software inside the NHS and social care.
These are the deployments the product learns from and long-term partnerships are built on.
In your first two, your work will shape the working day of more than 800 nurses delivering clo.