The roleYou are the first human a London landlord speaks to.
We generate the demand — paid inbound, portal activity, lead ads pre-qualified by our own AI agent, cold email, leaflets, referrals — and you turn it into signed instructions.
Landlords rarely arrive asking for a named product; they arrive with a problem — an agent they've had enough of, a property they can't get to, a tenancy they don't want to run.
Your first job is to work out which of our services solves it, and say so.
Valuations, viewings, photography and key handovers sit with operations, so your day is conversations, offers and closes.
This is one role across four rungs, levelled on the scope you own rather than years served.
At BDC you work the company lead feeds from the desk: qualify, put a number in front of the landlord, close instructions across the range.
At Senior BDC you take the harder pipeline — portfolios, agent switches, the deals that need pricing judgement.
At BDM you own the close, the price and the commercials, with your own sourcing on top of the feeds.
At Senior BDM you carry the largest number and own retention.
What you'll ownThe first call.
Every new lead lands as a task with your name on it.
You call it the day it lands, and you get to the landlord's real constraint — money, distance or hassle — before you pitch anything.
The routing decision.
DIY, Placed, Managed or Secured — you decide which tier fits the property and the landlord, and you answer for the ones routed wrong.
A figure is the hook; a brochure isn't.
You give the landlord what they'd achieve and what they'd take home on each route — and you answer the two objections that lose deals on the same call: price (net income across the whole term, not a headline rent) and trust ("is this rent-to-rent", "will I get my property back" — answered from the agreement).
Your pipeline, in the CRM.
Outcome logged, lead status set, next step dated — before you finish the call.
A lead with no next step is a lead we've lo.