The roleYou'll own one of Letly's product surfaces end to end — the money surface (rent collection, deposits, landlord payouts, statements and the ledger underneath them) or the marketplace (AI-Native property management, the vendor network and the embedded products sold into a tenancy) — the product and the operation running on it.
We don't sell software to this industry, we run the industry ourselves: every product decision you make lands in a real tenancy, a real payment and a real operator's day, usually within the week.
These are mid-to-senior hires.
At mid you own a surface and ship it.
At senior you own a surface others depend on — you set the product patterns, take the architecture-shaped calls with engineering, and raise the bar around you.
What you'll ownThe console the business runs on.
The internal surface ops actually works in, whichever side you own.
Every hour of manual work you design out is margin.
Money surface:Rent in.
Collection across thousands of tenancies — mandates, retries, part-payments and arrears — and the tenant-facing product wrapped around it.
Landlord payouts, statements, deposits and pooled client money: right to the penny, on the day we promised, compliant, and legible to a landlord who is not an accountant.
The ledger and reconciliation.
A penny-accurate, self-healing ledger reconciling bank activity across every tenancy, plus the tooling ops reaches for when it doesn't match.
Money agents in production.
Agents that chase arrears, answer "where is my rent", and escalate to a human.
You decide what they're allowed to do, what the guardrails are, and where the handover sits.
Marketplace:AI-Native property management.
The managed product itself — maintenance, compliance, renewals, inspections — run by agents with humans only on the exceptions, across the service ladder from self-managing to guaranteed.
The vendor network.
Supply on the services side: contractors, engineers, cleaners, inventory clerks, photographers.
Onboarding,.