Your missionOwn the vision, strategy, and roadmap for Matrix42's platform experiences — the foundation that powers every Matrix42 product across Service management, Asset management, Endpoint management, and more.
This is a high-ownership role that shapes how admins configure, developers extend, and end users interact with the platform, and how AI agents operate inside it.
Your profileWhat you'll doOwn the platform toolkit end-to-end: dashboards, reports, layouts, components, service desk experiences, and the workflow designer that powers connected workflows across productsSharpen the connected workflows concept — how workflows span multiple products, systems, and personas, and how they compose into reusable, packaged solutionsDrive the extensibility model: APIs, integrations, and how partners and customers extend the platform to fit their environmentShape AI as an active layer in the platform — agentic workflows that configure, orchestrate, and reason across the environment, not just assist users at the edgesServe three distinct personas well:End users consuming self-service experiences and interacting with servicesAdmins and configurators building workflows, dashboards, and services without specialist supportDevelopers and builders extending the platform through APIs, integrations, and custom logicEnable the platform to power all Matrix42 product lines with a coherent, opinionated experiencePartner with product experience, engineering, and adjacent product teams that consume the platformDefine success metrics around adoption, configurability, time-to-value, and platform stickiness across all persona layersEngage directly with enterprise customers, partners, and internal stakeholders to shape the roadmapWhat we're looking forProduct management experience in enterprise SaaS, ideally on a platform or horizontal capability teamTrack record designing for multiple personas — end user, admin, and developer — as distinct users with distinct needsStrong understanding of.