At Feedzai, we're building a world of safer money.
A world where financial institutions move faster than criminals.
Where the payments that fund real lives through salaries, savings, and businesses are protected in real time.
We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.
Feedzai is a Series D company and has raised $282M to date.
With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
The Customer Success Engineering team is responsible for ensuring that Feedzai solutions are successfully implemented, integrated, optimized, and supported throughout the customer lifecycle.
Our mission is to build new product capabilities, but to deeply understand the product and leverage its full potential to solve complex customer problems.
We work directly with enterprise customers, translating business.
You As an Advanced Customer Success Engineer, you are an experienced software engineer with a strong implementation mindset.
You are comfortable reading, writing, and debugging production-quality code, but your primary focus is delivering successful customer solutions through implementation, integrations, troubleshooting, performance optimization, and technical leadership.
You will serve as a trusted technical advisor for our customers and a technical reference within Customer Success, collaborating closely with Product Engineering, Product Management, Customer Success Managers, and customer technical teams.
Your Day-to-Day Design and implement technical solutions that maximize the value of the Feedzai platform; Configure, customize, and extend customer solutions using J.