Why loveholidays?At loveholidays - we trailblaze together.
We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway.
Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting-edge innovation.
Join our fast-growing business where your ideas are heard and new thinking shapes how millions book their holidays.
You'll accelerate your growth in our fast-paced environment, tackling daily challenges and learning from inspiring leaders and teammates.
Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions.
As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together.
This can include transfer problems, accommodation concerns, supplier issues, flight disruption and other unexpected situations that may affect a customer’s holiday.
Customers may contact us when they are tired, worried, frustrated or unsure what to do next.
Our role is to listen, understand what has happened and take ownership of finding the most appropriate resolution.
You will be part of the UK On Holiday Support team and report to an On Holiday Support Team Leader.
You will also work closely with colleagues in our offshore partner team and with suppliers and internal departments across loveholidays.
Our teams are split across the UK and our offshore partner, so being comfortable working cross-culturally is important.
We welcome applications from candidates based in London and the surrounding areas.
As this role requires some attendance at our London office, applications from candidates wit.