<h2><strong>.
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them
As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges.
It is not just a vision; Parloa has powered over one billion interactions between global enterprise brands and their customers, with companies like Booking.
com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
</p> <h2><strong>About the role:</strong></h2> <p>As <strong>Senior Product Marketing Manager</strong>, you will drive global adoption of Parloa's AI agents by CX teams and contact centers, owning the positioning, launches, and sales enablement that bring our AI Agent Management Platform (Parloa AMP) to market.
You will set how Parloa differentiates itself in a noisy AI agent market, translate our product roadmap into a story customers care about, and give sales the material they need to win.
This is your opportunity to define the category narrative for enterprise AI agents at the exact moment the market is being formed.
</p> <h2><strong>Areas of ownership:</strong></h2> <ul> <li><strong>Go-to-Market Strategy:</strong> Define positioning and messaging for Parloa products, orchestrate product communication plans, and drive cross-functional launches across Product, Marketing, Sales, and CX.
</li> <li><strong>Product and Roadmap Alignment:</strong> Partner with Product and Engineering so the roadmap ladders up to the company narrative and GTM plan, and keep prospects, partners, and customers informed at every step.
</li> <li><strong>Sales Enablement:</strong> Sharpen how Sales positions the platform through customer use cases, proof points, collateral, training sessions, and competitive differentiators built with our Enablement and Competitive Intelligence teams.
</li> <li><strong>Mar.