Medical Director, Clinical Program Design

Job Title: Medical Director, Clinical Program Design Job Location (Remote): Remote, USA.

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the Company Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale

We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.

Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians.

Discover how Wheel is transforming the future of healthcare by visiting www.

About the Role We're hiring a Medical Director to own the protocols driving our virtual on-demand, urgent, and convenience care lines.

You'll also lead and scale the QA program that measures their success.

It's fast-moving work inside a practice built with modern, AI-powered tools.

What You’ll Do Care protocols.

Write, update, and refine the clinical protocols behind Wheel's care programs.

Integrate them across all our partners, scale them effectively, and translate them into the logic our platform runs on.

Quality Assurance.

• Lead Wheel's clinical QA program.

Integrate AI to enable further scale, and turn its findings into feedback the network can act on.

Outcomes and iteration.

• Develop the frameworks and procedures that track patient and clinical outcomes across these care programs, and use that data to improve care over time.

Patient safety.

• Manage clinical patient-safety escalation protocols and active escalations, keeping Wheel's clinical standards consistent and on target.

Who You Are MD or DO from an accredited institution, board-certified in Family Medicine, Internal Medicine, or Emergency Medicine.

Primary care experience preferred.

Substantial clinical practice experience, including virtual care or telemedicine.

Prior clinical leadership experience managing teams directly in telehealth, digital heal.