Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade.
Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
Role Overview Zuora is seeking a Senior Software Engineer to architect and scale our Agentic Deal Desk product.
In this high-impact IC role, you will build resilient, high-throughput Java microservices alongside the underlying AI agent harness—the runtime scaffolding, execution loop, tool dispatch system, and state management engine that converts non-deterministic LLMs into reliable, enterprise-grade deal-desk agents.
Location & Work Arrangements This role is based in our Foster City, CA office and follows a hybrid work model.
Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.
This is not a fully remote position.
Tool Dispatch & Sandboxing: Design safe tool-execution runtimes and schema-validated function dispatchers that allow agents to execute complex deal operations, policy checks, and pricing adjustments securely.
Context & Memory Management: Engineer context compaction, short-term session scratchpads, and long-term memory retrieval pipelines (RAG/vector search) to eliminate context degradation during multi-turn deal negotiations.
Guardrails & Feedback Loops: Build computational and inferential feedback sensors (evaluators, de.