Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions.
It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work.
We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems.
Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
About the roleThe AI Outcomes Manager is DevRev's unified post-sales owner — bringing Customer Success and Customer Support together into a single role.
Instead of handoffs between siloed teams, you own accounts end-to end: resolving issues, driving adoption, managing escalations, and making sure customers extract measurable value from what they bought.
You manage each account by its health and needs — proactively spotting risk and opportunity — rather than by whether a given interaction is labelled "support" or "success.
" AI is your multiplier, not a tool you use on the side.
Our AI agent handles first-line triage, ticket classification, routing, knowledge retrieval, and deflection — so you can focus on what AI can't do: complex judgment, strategic enablement, relationship building, anddriving outcomes.
You'll be measured not just by what you do directly, but by how well you leverage AI to scale across a full portfolio.
What you'll own Your portfolio — a book of enterprise and growth accounts under single, accountable ownership.
The model protects depth over volume.
The customer relationship, end-to-end— Own accounts from implementation and go-live through adoption, renewal health, and expansion.
— Be the customer's singl.