Quality Manager – Quality Control & Quality Assurance (all genders)

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the role:We are a niche beauty startup dedicated to developing high-quality cosmetic products with a strong focus on natural ingredients and modern formulation science

We combine scientific standards with a conscious approach to sustainability, ingredient transparency, and performance-driven skincare.

So, what can you expect to work on?Own incoming quality control for raw materials and packaging, including sampling plans, specification checks, and supplier certificate of analysis review.

• Manage batch release: reviewing production records, in-process checks, and finished-product testing before a batch is cleared for sale.

Coordinate microbiological, stability, and preservative-efficacy (challenge) testing with external laboratories, and interpret results against acceptance criteria.

• Lead investigation of out-of-specification results and contamination events, including root cause analysis, containment, and corrective and preventive action (CAPA) plans, in coordination with suppliers.
• Maintain and continuously improve Standard Operating Procedures (SOPs) for quality control and quality assurance processes.
• Own the customer complaint process: logging, root cause analysis, corrective action, and closing the loop with customer service and production.
• Maintain quality records and documentation in line with ISO 22716 (Cosmetics GMP) principles.
• Support internal audits of quality processes and prepare documentation for external audits and certification bodies.

Evaluate new raw materials and suppliers from a quality and testing perspective ahead of onboarding, working closely with Sourcing and Development.

• Act as the day-to-day quality contact for Production and Development, flagging quality risks before they reach the market.

What you offer us3+ years of experience in Quality Control or Quality Assurance within cosmetics, personal care, or a comparable regulated industry.

Degree in a natural science field (Chemistry, Cosmetic Science, Biology, or comparable), or equivalent han.