<p><strong>At Superchat, we're rebuilding how businesses talk to their customers.
The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI.
We're building the platform that runs underneath.
</strong></p> <p>Founded in 2020, Superchat has become the platform of choice for <strong>10,000+ businesses worldwide</strong>, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are.
Today, <strong>millions of messages flow through Superchat every single day</strong>.
</p> <p>We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram.
Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.
</p> <p>We're <strong>100 people</strong>, <strong>profitable</strong>, and have raised <strong>€18M in funding</strong> (last round 4.
5 years ago, we've been growing on our own money since).
Headquartered in Berlin.
</p> <p>We are hiring a backend-leaning Tech Lead to lead a team of 3-4 engineers and own the tech for a part of Superchat’s product.
</p> <p>This is a hands-on leadership role: You’ll spend roughly half your time designing and building software and the other half enabling your team to perform at its best.
Work directly on architecture, development and important projects while creating the clarity, feedback and environment your engineers need to deliver an excellent product</p> <h4><span style="text-decoration: underline;"><strong>Who We Want</strong></span></h4> <p><strong>A strong, current backend engineer.
</strong><br>You bring 3+ years of experience as a Senior or Staff Engineer and remain deeply involved in software development.
You are comfortable owning, designing and building crucial parts of production systems.
</p> <p><strong>Experienced with the JVM ecosystem.