As a Performance Manager, you will serve as the primary contact for existing customers, focusing on the application of AI technologies within the automotive industry.
Your role will involve managing client relationships, retention strategies, and growth initiatives across your portfolio, while showcasing expertise in conversational AI and AI marketing automation to drive industry-specific efficiency solutions.
You will build strong relationships with accounts by delivering performance metrics and insights, positioning Impel’s AI-powered products as industry leaders.
By working closely with customers, you’ll gain a deep understanding of their business needs and align them with Impel’s advanced AI solutions, including conversational AI and AI marketing automation.
To thrive in this role, you should be highly organized, a strategic thinker, an effective communicator, and possess a strong knowledge of AI applications in the automotive industry.
Strong business acumen with a focus on AI applications in the automotive industry Mastery of conversational AI technologies and their implementation in customer lifecycle management Expertise in AI-driven efficiency and effectiveness solutions for automotive dealers, OEMs, and marketplaces A strategic thinker adept at leveraging data and insights to strengthen relationships, identify challenges, and implement AI-powered solutions to drive growth.
Ability to explain complex AI concepts and their.
Ability to work across departments and partner with individuals of varying expertise, including AI specialists and data scientists, to drive successful outcomes.
Excellent organizational, interpersonal, and communication (written and verbal).