At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate.
Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Position Summary We are seeking a detail-oriented and customer-focused Account Creation Associate to join our team and work remotely.
In this role, you will assist customers over the phone by providing information about our internet packages, entering account information, performing quality assurance, data entry, scheduling, and maintaining confidentiality.
Your primary responsibility will be to help guide potential customers in selecting the best internet package to meet their needs while accurately processing package data.
The ideal candidate will possess excellent organizational.
This is a fast-paced environment and requires an individual who can work with little supervision and is self-motivated.
In this role you will: Participate in training and professional development activities Perform quality assurance to guarantee customer satisfaction Accurately enter account information and customer data into the company’s database Answer inbound customer calls and respond to inquiries related to internet and security services and package offerings.
Provide detailed information about internet packages, pricing, and available promotions.
Assist customers in selecting the most suitable ADT services and internet plan based on their.
Assist customer by entering customer personal info and creating ADT profile.
Process orders, schedule installations, and provide necessary details regarding se.