Senior Product Manager, Core People TechnologyLocation: London | Work model: Hybrid | Reports to: Senior Manager, People ProductAbout the teamPeople Technology builds and runs the systems behind every hire, transfer, leave, pay change and offboard for our workforce across DoorDash, Deliveroo and Wolt.
Our mission is to make the operational backbone of People Operations invisible when it works — reliable, compliant, and scalable across dozens of markets — so our people teams can focus on people, not process.
This role sits on the People Product team, working alongside Business Systems Analysts, engineers and delivery leadership to bring product thinking to one of our highest-volume, highest-consequence surfaces.
Demand structurally exceeds capacity, and requests arrive from every direction without a shared shape.
You'll be the first dedicated product manager for this space, responsible for turning that inbound chaos into a defensible, well-communicated plan — and, over time, for building the intake, frameworks and partnerships that let the space run on systems rather than on you.
This is a hands-on individual contributor role: you'll be shaping tickets and sizing work alongside analysts and engineers, not managing from above.
What you'll be doingOwn the prioritised order of work for Core — building a clear, ranked plan, explaining the reasoning behind it, and being explicit about what's being deferred and whyTurn vague or incomplete partner requests into documented problems, mapped current-state processes, and testable outcomesPartner directly and regularly with People Operations, Compliance, Payroll, Total Rewards and Business Systems Analysts, including holding "not now" conversations without damaging the relationshipWork hands-on with analysts and engi.